Client Care

  • The ExoClick Customer Success Team: Your 24/7 Partner for Success

    ExoClick Customer Success team

    If you are an ExoClick client, you have most likely gotten in touch with the ExoClick Customer Success Team - In the ever-evolving landscape of digital advertising and publishing, having a reliable partner to guide you through the intricacies of the industry is invaluable. ExoClick, a prominent player in the online advertising world, has been providing exemplary 24/7 customer service and dedicated ad tech support since 2013 through its dedicated... Read More

  • How ExoClick protects Publishers on our network

    Website publishers

    ExoClick’s Compliance team is constantly working to guarantee ad chain flow security, ad quality and full industry compliance at all times to protect our Publishers. ExoClick’s mission is to ensure a great browsing experience and that all parties within the ad supply chain are protected, we have strict policies and guidelines that govern the kinds of ads we allow on our platform. We also closely monitor our advertisers’ campaigns, to... Read More

  • ‘Your success is our commitment’: Meet the ExoClick Customer Success Team!

    Customer Success Team

    ExoClick is an international innovative Ad Tech company which provides digital ad services to advertisers and publishers, helping them monetize their traffic and offers globally. With a client base that spreads across the globe, an instrumental part of the company is the Customer Success Team and Tech Support Team, which provides 24/7 multilingual assistance. Want to know more about this team and its wonderful members? Keep reading! Meet us: What's it... Read More

  • A typical working day for Client Care Specialist Sofya Kirillova

    ExoClick's Client Care team is available 24/7 to help Publishes and Advertisers with any platform questions, optimisation tips, billing enquiries, etc. Sofya Kirillova is a Client Care Specialist, so we interviewed her to find out more about her role. What is Client Care and why is it important? Nobody likes to be stuck with their questions because there is no real person to help them, and no one likes to... Read More