Digital Services Act (DSA)
In 2022, the European Union implemented a new set of rules referred to as the Digital Services Act (DSA). This legislation aims to standardize content regulations throughout the EU and establish distinct procedures for moderating online content. The DSA is applicable to a wide range of online services, encompassing marketplaces, app stores, online video-sharing platforms, and search engines.
ExoClick qualifies as an Intermediary Service Provider (ISP) within the meaning of the DSA. Consequently, we have adjusted several of our well-established trust and safety procedures and modified the functioning of certain services to adhere to the specific requirements outlined in the DSA.
Over many years across ExoClick, we have made investments in people, processes, policies and technologies that address some of the requirements of the DSA. For example, we provide different notice and action mechanisms on our website through which individuals or companies who are affected can report an infringement of their copyright or any type of illegal content. We also have a Compliance team, composed of trained employees, that work 365 days a year in order to check campaigns and landing pages manually for malvertising and non compliance.
As a result of the DSA’s entry into force and our obligations as an ISP, we have made significant efforts to adapt our guidelines, action mechanisms, measures and tools used to moderate content to comply with the DSA’s specific requirements.
This involves the following documents or sections:
- Content Moderation information
- Guidelines for Advertisers and Publishers
- A form to report Copyright Infringement
- A form to report Illegal Content
Furthermore, ExoClick has designated a single point of contact to maintain direct communication with Member States’ authorities concerning DSA obligations, this is firstname.lastname@example.org. Communications could be conducted in English or Spanish, as preferred.
We have also designated a single point of contact to enable recipients of our services (Advertisers and Publishers) to communicate directly with us concerning the documents or sections above, this is email@example.com or through our postal address C/ Marina, 16, 08005, Barcelona, Spain, as preferred.